Great Nissan dealership. Service department is unmatched as are their car sales people.
Steve was a lot of help when I needed to bring my car in for a recall on the airbags. I also needed my in cab air filter changed and my oil changed. He was very timely about the work that needed to be done and asked if I was thinking about trading in my car any time soon then mentioned a couple of cars on the lot he thought I'd be interested in. He was very knowledgeable and I'm sure I'll be back to see him again for anything else I need done with my car.**Update!**I'd add a sixth star if I could. Cory gave me a call because Steve sent him my referral. I bought a car I'm very very happy with from Nissan of Durango and I would highly recommend working with them. The process was positive, fun, and nearly seamless. I ended up spending 4 hours with them test driving and asking 100 questions, and though I took up that much time their customer service was the best.
First of all, the pricing listed on their website is NOT the pricing you will pay. After an exhaustive on-line search, I found that Nissan of Durango had almost EXACTLY the vehicle I wanted (everything except heated seats, darn it). However, their pricing was about $3,500 higher than comparable deals within a 200-300 mile radius. One quick email, and the internet manager emailed me back an internet price that I felt was fair. I set an appointment, and upon arriving at the dealership, was somewhat perturbed to learn that the person I was to meet had left for the day. However, maybe that was a blessing in disguise, as I was referred to Jay, the General Sales Manager, who, as it turns out, had assisted my now deceased brother on numerous auto purchases in the past. Anyway, Jay was very polite, and when we made the connection between he, my brother, and I, it was a very welcoming environment. Not only did they lower the price of the vehicle even further than the "internet price", they gave me what I felt was a fair trade on my vehicle. I told Jay up front I was not interested in an extended warranty or gap insurance, as the vehicle was still under manufacturer's warranty and with my trade not having a balance, I was not "upside down". No pressure from the finance manager at all. He mentioned the available coverages, but did not push them, which I appreciated and respected. Due to some things that had to be taken care of prior to me taking possession of my new vehicle, Nissan of Durango was kind enough to keep it secured in their shop, and I finally took delivery of my new Jeep today! I LOVE it, and when I went back to the dealership with a couple of concerns, they were immediately resolved. I know each person has different experiences, but as far as mine goes, Nissan of Durango handled my transaction efficiently, professionally, fairly, and ethically. I would not hesitate to refer Nissan of Durango to family and friends, and will look to them in the future for my own vehicle needs. Thanks, Nissan of Durango, for making the purchase of my 2018 Jeep Compass Trailhawk a pleasant experience.
Everyone at Nissan of Durango was pleasant, efficient and professional. Both Jay and Ross worked to find just the vehicle I wanted, even when it had to be shipped in from the Front Range. I owned a Nissan, purchased from this dealership, in the past and appreciated dealing with the service department then. That and the option package for the Murano made it the choice over competitors. I am very happy with my new car, the buying process and everyone I dealt with at Nissan of Durango.
Fantastic hooked me up with something I love and have truly enjoy.the gem from my labors
Great service. The people were great to work with. Not pushy and treated me with respect. Highly recommended.
I was little embarrassed when bringing my car in so dirty to get a service; and very delightfully surprised in finding they had washed it for me free of charge!
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